email info@agogegroup.org to discuss your Professional requirements 

Shipping and Returns Policy

Shipping Fees All prices are in AUD. From $9.95 = Standard Ground Shipping Parcel Post (Australia Post) on all purchases (up to a maximum of 22kg), takes approximately 5-6 working days From $10.85 Express Ground Shipping for all orders outside Victoria and for any orders not containing Dangerous Goods.

Express Post (Australia Post), up to a maximum of 22kgs and takes approximately 2-3 working days.

Complimentary FREE Standard Ground Shipping on all purchases AUD$130.00 and over (Australia Only) via Agoge Group website.

When you make a purchase via Seacret Direct website - there is Complimentary Free Standard Ground Shipping for orders AUD$99 and over.

Delivery Where the order is to be delivered to an Australian address via Standard Ground Shipping, Agoge Group will; Use reasonable endeavours to deliver the order within ten (10) working days (Monday to Fridays, excluding official Australian Public Holidays) from the date the order was submitted by you;

For orders delivered to Western Australia and the Northern Territory; Please allow up to ten (10) working days for delivery.

Please note that Agoge Group is unable to support time slot delivery.

Due to Australian Postal restrictions, items classed as ‘Dangerous Goods’ must be delivered via the Road Express Delivery method with an estimated delivery time of between 5-6 business days.

Please note that Agoge Group reserves the right to cancel and refund orders that are destined to delivery to known Freight Forwarding addresses.

Where the order is to be delivered to an Australian address via Express Shipping, Agoge Group will:

Use reasonable endeavours to deliver the order within three (3) working days (Monday to Fridays, excluding official Australian Public Holidays) from the date the order was submitted by you; and

Send the order by Courier to the following addresses (where the order is to be delivered by Australia Post to a P O Box) Street Address an Australia Post Parcel Locker address an Australia Post Parcel Collect Address Prices and Payment

All prices on the website are in Australian dollars and are inclusive of Goods and Services Tax.

Prices are subject to change without notice. The amount payable to Agoge Group for an Order (Order Amount) will be the total of the following amount except for New Zealand, the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal the cost of delivery determined in accordance with the Delivery as calculated by the Australia Post and DHL Express Shipping Calculators via Australia Post or DHL Express as stated above, and the sum of any other fees which Agoge Group levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).

You must pay the Order Amount by a valid credit or debit card at the time of submitting your order.

Agoge Group accepts Direct Deposit, Visa, Mastercard, or PayPal payments.

Agoge Group accepts no responsibility for the increase in Shipping and Postage prices as these are dictated and subject to change without notice by Australia Post and DHL Express.

Refunds and Returns Only items purchased on the Agoge Group website can be returned to Agoge Group.com for refund or exchange.

Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.

Please choose carefully when selecting items.

It is your responsibility to use the Online Size Conversion Charts, so please check to make sure you have ordered your correct size.

Should you make an error when ordering online, Agoge Group will gladly exchange your item for the item you intended to purchase. The returned item must be unopened, in its original saleable condition and the purchase receipt presented. You are responsible for the return shipping and additional postage charges.

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Agoge Group Pty Ltd
ABN: 98 629 100 465
t/as
The Natural Health & Wellness Centre (WA)
Bujinkan Netes Dojo


Kenwick Business Park

Unit 22/1736 Albany Highway

Kenwick, Western Australia 6107

Mobile: +61 400 684 340

 

 

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